Upgrade your training facility for less with unbeatable outlet deals on quality gym equipment. The Absolute Performance team are here to help create your next setup on a budget.
FAQs
How long does delivery take?
We deliver across Mainland UK, with the aim of having all orders dispatched within 5-7 working days of order placed. All orders are sent out on a 48 hour service with our couriers. Weekend or time specific deliveries will be at an extra charge.
Any items under 30kg will be delivered with Parcelforce and items over 30kg delivered with UPS. If you request for the items to be left in a safe place via the courier direct, we are not liable for the items going missing, this is done at your own risk.
Larger items or orders will be despatched on a pallet. Unfortunately, with pallet deliveries if a delivery is missed, a re-delivery has to be booked; you will be subject to additional charges. We will notify you when the delivery will be made; if you know you are unable to accept delivery, please notify the office so we can arrange delivery to suit you. Your items will be delivered on a 48 hour service. All pallets are curb side deliveries, the drivers are not insured to handle the order any further. Additional charges will be applied for weekend and time specific deliveries which can be arranged by calling 02920 362664 or emailing info@aperformanc.co.uk.
All delivery costs on the website apply to UK mainland delivery only. If an order is placed for delivery outside of UK mainland a member of our sales team will be in touch.
Can I amend my order?
Unfortunately, we cannot amend orders once they have been placed, if an amendment is required, please contact our office on 02920 362664 or email info@aperformance.co.uk for assistance.
How do I return my order?
If you have made a purchase and would like to return it, you can do so by emailing us on info@aperformance.co.uk, within 14 days of delivery. Please note; goods that are personalised, bespoke or build specific to your needs are non-refundable unless faulty.
To be provided with a full refund, your item(s) must be unused and returned in the same condition within the original packaging, parts and accessories. Items will be inspected prior to a refund being provided.
You are obligated to arrange and pay to for the return of any items. We recommend using a trackable delivery service, as we cannot offer a refund until the item has been delivered to our warehouse.
Please ensure the items packaged sufficiently to ensure no damage is caused during transit.
All returns need to sent to the address below –
Absolute Performance
Unit 19 Waterside Business Park
Lamby Way
Cardiff
CF3 2ET
What if my order is damaged?
If your order is faulty, damaged or not as described we can offer a refund, repair or replacement. Please contact us within 14 days of delivery. We will arrange and pay returning of the good, along with costs associated with re delivery. Please email us at info@aperformance.co.uk along with a picture of the damaged goods.
How often is stock added to the outlet?
We frequently update our outlet, so check back regularly to make sure you don’t miss out on the latest deals and limited-time offers. Once it’s gone, it’s gone! Our outlet stock is limited and available only while supplies last. Items are typically end-of-line, overstock, or discontinued, so availability varies and cannot be restocked once sold out.